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In an effort to provide a valid diagnosis of the issue you are experiencing, a complete hands-on assessment by your local dealer is required—unfortunately this cannot be done via phone or email. Please visit our Dealer Locator to find a dealer near you.

If you are interested in troubleshooting on your own, electronic versions of our technical documents are available to view, download, and print for assistance.

Parts & Service Documentation
Owner’s Manuals
Parts Lists & Installation Instructions
Mechanic’s Guides

If you still need assistance and want to speak directly to a Western Products representative, please use the form below to give us more details on your situation.

If you’re unsure which plow mode you have, this plow identification guide can help—available in video and PDF format.

To identify a specific part number or find product specifications for your plow or spreader, follow these helpful links:

Part Lists & Installation Instructions
Snowplow Products & Specifications
Spreader Products & Specifications

For assistance on availability and pricing, please contact your local dealer. To speak directly to a Western Products representative, fill out the form below and someone will be in touch soon.

To ensure full support and professional installation, WESTERN products are only sold through an authorized distribution network. Pricing, part identification and product availability can only be obtained through an approved WESTERN dealer. To find a list of dealers in your area, please visit our Dealer Locator.

If you still need to speak directly with a Western Products representative, please fill out the form below and someone will be in touch soon.

Interested in becoming a WESTERN dealer? Complete the form on our Dealership Opportunities page to find out if there is an opportunity for you in your area. A WESTERN regional sales manager will be in touch with you within 3-5 business days.

If you have an additional inquiry, please fill out the form below to speak directly to a Western Products Representative.

Western Products is proud to be a part of Douglas Dynamics and we’re always looking for new people willing to go the extra mile. Visit the Douglas Dynamics Employment page to search current openings to find a career that’s right for you and submit an online application.

If you still need additional assistance and want to speak directly to a Western Products representative, please fill out the form below.